This Week's Hero

This guy is my hero for this week. Tell 'em what you think brother..... I can totally relate. I tried to purchase a new iphone 4 today and guess what? That's right, due to a computer glitch they have decided that I don't qualify for the upgrade price because I changed my phone number!? WTF!? I moved to a new area, changed my # accordingly and agreed to a new two year contract and now I can't upgrade? I've had my current iphone (original) for over three years, AT&T has tried to sell me the upgrade 3 times in the last 6 months and I declined. Now my ear speaker on my old phone goes out and I decide to go ahead and get the new one and sorry no can do. What a bunch of crap. I spent 45 minutes in the store so they could tell me that all they can do is "open a case"; whatever that means, and I can wait to hear back from them as to what they decide. Hey retards! I CAN'T USE MY PHONE BECAUSE THE EAR SPEAKER DOESN'T WORK! Kind of a problem. Well, they were kind enough to tell me that I can use speaker phone for the next nine days while they figure it out. Awesome! This is obviously all my fault for being a loyal customer for the last 4 years, I should have dropped their service when I moved so that I could get the discounted price when I signed up for a NEW two year contract. AT&T I hate you.